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Can’t you send this to me in the mail?
I wish I could, that would make my job so much easier, but it’s all done digitally now. My job is to walk you through how to fill out your will through our no-cost portal and explain to you what you’re entitled to too. Like I said before it won’t take long...
I already know my benefits.
Perfect, that will make my job much easier! This is just to get out everything they set up for you that you as a veteran are entitled to, you can do whatever you want with that information. Like I said before it won’t take long...
I don’t want to buy anything/I already have insurance.
Perfect, that will make my job much easier! Remember these are benefits you already have. My job is to explain what you’re entitled to, what you do with that information is entirely up to you. Like I said before it wont take long...
You’re not trying to sell me anything are you?
My job is to go over everything that you’re already covered for and entitled to, what you do with that information is entirely up to you. Like I said before it won’t take long...
I don’t have time right now.
I completely understand, I’m slammed as well. What time of day is least hectic to knock this out for you? Morning, afternoon or evening? (book appt)
I don’t remember requesting anything/What is this about?
On (date) you requested info about your veteran burial and will kit using the security keyword _____. My job is to get this information out to you and answer any questions you have.
I don’t want to do this.
Just to confirm, you don't want your no cost benefits package valued over $4k? You just want to toss them out?
Why do we have to meet through zoom?
For quality and compliance purposes. Company policy. Like I said it won’t take long...